HOLIDAY NOTICE: Our shipping times are currently delayed as we experience increased order volumes (thank you!). While we typically ship your order within five to eight business days of receiving it, in some cases this may be up to ten business days. If you just can't wait and need your order expedited- please include a note in your order or email us and we'll do our best to get it packed and in the mail on the next business day or two. Please be considerate and note that we may not always be able to accommodate your request (we’re a small team and everything ships straight from the jam shop on Orcas). Our 2021 deadline for Xmas delivery (according to the USPS and Fedex) is December 15th, however we recommend ordering early to ensure you receive your packages in time.
When you place your order, you will receive an order confirmation email, when we are shipping your order, you will receive an additional shipping notification with tracking details. Please check your spam/junk folders for this email if necessary.
Tracking details may take a day or two to update in the shipping provider's system. This is an issue we've experienced with Fedex recently. We apologize for the inconvenience and understand you are eager to receive your packages.
We ship Fedex, USPS Priority Mail, USPS Flat-rate Priority Mail, or UPS Ground to all U.S. addresses.
If you're ready to stock up, we happily offer FREE SHIPPING if your order is over $96 after any applicable discounts. Please use the code SHIPFREE at checkout. Unfortunately we do not yet offer international shipping.
All of our packing materials are made of recycled or are repurposed from previous packing materials or are biodegradable.
We’d love to create a custom corporate order for you with any of our in-stock items. Please e-mail email@example.com to discuss.
Want to skip the shop, order online and pickup at our shop in Eastsound? Choose local pickup at checkout to remove your shipping charges. Then email us to let us know when you’ll swing by to pick it up.
We are thrilled you will soon be enjoying our Heritage Preserves in your own home. Cheers!