Shipping, Returns & Refunds
*Holiday Shipping Note*
*To receive your tasty treats by Thanksgiving please place your order by November 16th. To receive your gifts by Christmas please order by December 14th. Also note, carriers (Fedex, USPS) are suspending their money-back guarantees during the peak season. Order early, our products are shelf-stable, so stock up before the holiday stress sets in!*
Thank you for your order with Girl Meets Dirt! We are working diligently to get your order on its way and typically ship your order within three to five business days of receiving it. Due to tight staffing and wonderfully higher holiday volumes it may take a little longer. If you need your order expedited- please email us and we'll do our best to get it packed and in the mail on the next business day or two. Please be considerate and note that we may not always be able to accommodate your request (we’re a small team and everything ships straight from the jam shop on ferry-serviced Orcas Island).
When you place your order, you will receive an order confirmation email, when we are shipping your order, you will receive an additional shipping notification with tracking details. Please check your spam/junk folders for this email if necessary. Tracking details may take a day or two to update in the shipping provider's system. This is an issue we've experienced with Fedex recently. We apologize for the inconvenience and understand you are eager to receive your packages.
We ship Fedex, USPS Priority Mail, USPS Flat-rate Priority Mail, or UPS Ground to all U.S. addresses.
If you're ready to stock up, we happily offer FREE SHIPPING if your order is over $96 after any applicable discounts. Please use the code SHIPFREE at checkout. Unfortunately we do not yet offer international shipping.
All of our packing materials are made of recycled or are repurposed from previous packing materials or are biodegradable.
We’d love to create a custom corporate order for you with any of our in-stock items. Please e-mail firstname.lastname@example.org to discuss.
Want to skip the shop, order online and pickup at our shop in Eastsound? Choose local pickup at checkout to remove your shipping charges. Then email us to let us know when you’ll swing by to pick it up.
All sales on our website are final, and we cannot accept returns or exchanges on any items. Refunds may be extended for damaged product. If you're unhappy, please let us know by emailing us at email@example.com and we'll do what we can to accommodate you!
We are thrilled you will soon be enjoying our Heritage Preserves in your own home. Cheers!